Massage Etiquette

Chillax Massage offers only therapeutic and non-sexual massage treatments. Before the start of your massage treatment, we recommend that you prepare your surroundings so your massage session will be as relaxing and enjoyable as possible.

Here are a few of our suggestions:

  • Turn down your lights and light some candles.
  • Turn on your favorite music or try your therapist’s.
  • Keep yourself hydrated.
  • Make yourself comfortable, relax, and enjoy your treatment.

Please pay directly to your massage therapist in cash before the start of your massage treatment. We accept only British Sterling (GBP).


We also advise client’s to prepare two clean towels before the start of their massage treatment. As Chillax Massage offers mobile massage services, we think that it is better and more hygienic if the client provides their own towels in this situation.


All our massage therapists are highly experienced at performing all types of massages on your bed, your own massage couch or a floor. Most clients prefer to be massaged on their own bed. Our massage therapists do not carry a massage table with them in order to be able to travel to you faster and more efficiently. However, they do carry thick massage mats, which can be used for the massage treatments performed on the floor.


In the event that your plans change and you wish to cancel your booking, please let us know at least 2 hours in advance. It is very easy to cancel a booking, just text, call, or email us. If you cancel your booking upon the therapist’s arrival, then a 25 GBP cancellation fee will apply to cover the therapist’s time and travel costs.